EXCELLENTBased on 169 reviews
Verified
Dennis T.2024-07-31Jason was great for both ends of our travel experience from OC to Del Mar and back. Timely, safe, friendly and enjoyable ride and discussion. Thank you.Verified
Mac C.2024-07-22The service with this company is the absolute best!! Will only use them from now on. Jason was the most professional driver and person we've met! He made the entire trip easy and fun and we can't wait until the next time!Verified
H S.2024-07-22Jason tracked our flight that was 6 hours late. He was right there at baggage claim when we walked out. Fiji water was waiting for us. Awesome service!Verified
Angela E.2024-07-14Excellent service with Five Star Transportation Service. Driver was there to pick my entire family up from the airport. I will definitely use this company again.Verified
Dorothy H.2024-07-13AWESOME!! Jovita was our driver and she ROCKED IT!! Our journey took us and our family from the South of San Diego to the Wild Animal Park for a wedding.Verified
Robert M.2024-07-10Overall, exceptional customer service. Beautiful vehicles with friendly and engaging drivers. I highly recommend 5-Star Transportation for your next driver needs.Verified
Laura W.2024-07-02Another great experience! Our driver Gavin was early and waiting for us at the airport. This company is hands down the best experience I have ever had with drivers and the staff communicationVerified
Cynthia C.2024-06-29On time. My driver was professional and friendly. I highly recommend! The vehicle was clean and beautiful. Thank you.Verified
Tracy M.2024-06-17I am updating my review from 5/30 based on the company's response on our unfortunate situation. The company's management reached out to me right away and was extremely apologetic. They didn't try to make excuses, but rather apologized for the mistake and asked if they could try to remedy it. They offered to pick us up from the airport for our return trip home, at no cost. At first, I wasn't sure I wanted to do that, but felt we should give them the opportunity to make it right. The driver was on time and friendly and the sprinter van was top notch. In addition, they offered to compensate us for the parking fees we had to occur by driving ourselves that morning. It's not too often these days to find a company that prides themselves on their service, and is willing to admit when an error was made. We will definitely use them again based on their response to our situation. Thank you !Verified
Todd N.2024-06-05Jovita arrived early and stayed late. Her driving was top notch. The Van was perfect size and extremely comfortable and clean. Thank you for your professionalism during this very important event. Highly recommended
EXCELLENTBased on 66 reviews
Trustindex verifies that the original source of the review is Google.
Randolph Ladd2024-06-09The lady that is driving your limo is driving it intoxicated swerving all over the road cutting people off nearly hitting many drivers get the act together because your drivers are either not professional or incapable or under the influenceTrustindex verifies that the original source of the review is Google.
Brad Lawler2024-06-03We used Five Star Transportation to bring guests to and from our wedding in Rancho Santa Fe and they were incredible to work with. The staff was very helpful throughout the planning process, quick to respond and make any requested changes, and put me at ease from start to finish. The drivers were professional and courteous across the board. We would highly recommend for any wedding or event in the San Diego area.Trustindex verifies that the original source of the review is Google.
Nicholas B2023-10-17What an absolutely incredible group. I had the pleasure of working with quite a few individuals from Five Star throughout planning, and orchestrating a rehearsal dinner and wedding and every single one went above and beyond their role. Alana and several other members of the staff spent tons of time on the phone helping me update small details last second. Jack and Don drove to our extremely remote AirBnb in large buses (and Jack and I had an amazing chat - his positivity shines so bright). Ricardo & Arturo both arrived quite early to make sure everything went smoothly for the wedding pickups. No amount of praise and no comment will capture how truly grateful I am to have selected Five Star. Seriously - what an amazing group!Trustindex verifies that the original source of the review is Google.
Bryant Champion2023-10-04Great service! Jack was a great driver! On time and professional.Trustindex verifies that the original source of the review is Google.
Giovanni Young2022-12-09I've used this service many times since 2014. We've never had not one bad experience. Customer service is hands down the best service in San Diego. You can't go wrong with this service.Trustindex verifies that the original source of the review is Google.
Joe Hasenauer2022-04-26Our driver, Albert, was on time and congenital. We always use 5 Star when we need a ride to the airport. Great service!