EXCELLENT Based on 195 reviews Stephen A.2025-04-10Verified After a long flight it was so awesome to be able to relax and be treated to a first class ride to our final destination. Our driver Jason was fantastic and a pleasure to talk with and the vehicle was very comfortable & perfect. We loved the service and will look to use them again. Michael B.2025-03-29Verified Awesome service! Got back from our cruise and shuttle waiting right at the cruise port to take us home. Thanks Arturo! Will definitely use your service again! Steve P.2025-03-22Verified Always the best service! Drivers are kind and professional. They always arrive early. Shelby W.2025-03-22Verified Prompt, professional and efficient. Can't recommend this organization enough. Geoffrey and Gavin are the best! Kristen Churchill ..2025-03-22Verified Wonderful drive, great driver, no issues. The suv was really comfortable. Gavin, our driver, was awesome. Maurice A.2025-03-22Verified I have been meaning to leave a review for a while, but didn't have a chance until now. Sorry about that because they deserve to get recognized for what great service they provide. Initially, I used for a large group executive Mercedes transfer vehicle for several hours. Everything was very well thought out, punctual, and kind service. They are even willing to extend and give quotes for extensions if needed even though it was unexpected. I appreciate that. Vehicle was top notch, clean, and had waters. Driver always easily available when needed and ready to go and very good with communication. Then started to use for airport drop off. Very lux service. Picked up with a Escalade always very clean and shiny in and out, driver always dressed up in a suit and tie (nice touch), and they help you with all your luggage on and off. Waters waiting for you after a long trip. Recently, had come back and was at a layover and forgot to set up a pick up and called Mike. He was able to arrange a pick up within hours. I really appreciate it bc after traveling for 24 hrs all you want to worry about is to go to sleep and this was one less thing off my plate to think about. So, thank you 5 Star Transportation Services for all you do! And yes, I highly recommend them. You can't go wrong. I will continue working with them. I have them as my contact on my phone now! Tyler A.2025-03-21Verified Gavin was great. Professional and excellent service. No issues with pick up or communication. Jen R.2025-03-20Verified fantastic, prompt, friendly service! Geoffrey was professional and even served as a tour guide to an out-of-towner, which was extremely appreciated. Car was pristine I can't recommend them enough!! Renee V.2025-03-17Verified OMG Five Star is AMAZING. My sisters and I took my 95 year old mom to an event in Washington DC. We all arrived at different times. Five Star scheduled cars for different times for pickup and delivery. The driver made my mom feel so special with her name on a plaque and treating her very special. Thank you so much for the ease of getting all the different reservations made and the communication was perfect! Not a single glitch. Definitely will use Five Star again. I appreciate that wherever I travel in the US they take care of me. Renee VanHeel Emma Z.2025-03-07Verified Very professional service from beginning to end. Our driver was extremely polite and he drove very carefully under challenging conditions. I highly recommend this company.
EXCELLENT Based on 66 reviews Kevin Cadora2025-04-22Trustindex verifies that the original source of the review is Google. Five Star is absolutely fantastic when it comes to customer service and ease of booking, no matter the occasion. I’ve used them for everything from solo airport rides to coordinating transportation for 12 family members across town, and the service is white glove every time. Professional, reliable, and always a smooth experience. Highly recommend! Brad Lawler2024-06-03Trustindex verifies that the original source of the review is Google. We used Five Star Transportation to bring guests to and from our wedding in Rancho Santa Fe and they were incredible to work with. The staff was very helpful throughout the planning process, quick to respond and make any requested changes, and put me at ease from start to finish. The drivers were professional and courteous across the board. We would highly recommend for any wedding or event in the San Diego area. Nicholas B2023-10-17Trustindex verifies that the original source of the review is Google. What an absolutely incredible group. I had the pleasure of working with quite a few individuals from Five Star throughout planning, and orchestrating a rehearsal dinner and wedding and every single one went above and beyond their role. Alana and several other members of the staff spent tons of time on the phone helping me update small details last second. Jack and Don drove to our extremely remote AirBnb in large buses (and Jack and I had an amazing chat - his positivity shines so bright). Ricardo & Arturo both arrived quite early to make sure everything went smoothly for the wedding pickups. No amount of praise and no comment will capture how truly grateful I am to have selected Five Star. Seriously - what an amazing group! Bryant Champion2023-10-04Trustindex verifies that the original source of the review is Google. Great service! Jack was a great driver! On time and professional. Giovanni Young2022-12-09Trustindex verifies that the original source of the review is Google. I've used this service many times since 2014. We've never had not one bad experience. Customer service is hands down the best service in San Diego. You can't go wrong with this service. Joe Hasenauer2022-04-26Trustindex verifies that the original source of the review is Google. Our driver, Albert, was on time and congenital. We always use 5 Star when we need a ride to the airport. Great service!